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Returns accepted for 30 days
Free return shipping
No restocking fee
No final sale items
100% Payment Secure
Online Support
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1. Are Omeela shoes suitable for wide feet?
Yes, our shoes are designed to accommodate a variety of foot shapes, including wide feet. For the best fit, refer to our size guide or contact our customer support team for personalized recommendations.
2. Can I wear Omeela shoes for sports or running?
While our shoes are designed for casual and everyday wear, they are not specifically built for high-impact sports. For running or intense activities, we recommend footwear designed for athletic performance.
3. Do you offer international shipping?
Currently, we only ship within Pakistan. However, we’re working on expanding our services to international customers soon. Stay tuned for updates!
4. How do I know if a product is in stock?
All products displayed on our website are currently in stock. If an item is out of stock, it will be clearly marked. You can also contact us at support@omeela.com for real-time availability.
5. Can I cancel my order after placing it?
Yes, you can cancel your order within 24 hours of placing it. After that, the order will be processed for shipping. Contact us immediately a tsupport@omeela.com to cancel your order.
6. Are Omeela shoes waterproof?
Our shoes are made with high-quality materials that offer some resistance to water, but they are not fully waterproof. We recommend avoiding prolonged exposure to water to maintain their quality.
7. Do you offer gift packaging?
Yes, we offer gift packaging for all orders. Simply leave a note at checkout, and we’ll ensure your order is beautifully packaged for gifting.
8. How can I stay updated on new arrivals and promotions?
Subscribe to our newsletter or follow us on social media to stay updated on new arrivals, exclusive promotions, and special discounts. Don’t miss out on the latest from Omeela!
9. Can I exchange my shoes for a different size or color?
Yes, you can exchange your shoes within 7 days of delivery, provided they are in their original condition. Contact us at support@omeela.com to initiate the exchange process.
10. What if I don’t receive my order on time?
We strive to deliver all orders within 3-7 business days. If your order is delayed, please contact us at support@omeela.com with your order number, and we’ll investigate immediately.
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